The Stove Connection

REFUND POLICY

Our Refund Policy


Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.
We must be notified of the situation within 5 days of your receipt.
All merchandise found to be defective can only be exchanged for the same item.
Shipping and handling is not refundable.